Where’s my ticket/wristband? Tickets are sold online which will be directly sent to you via email. Wristbands will be given on arrival to the event.
Are there any age limits? No, children aged 12 or under receive free access, all children under the age of 16 must be accompanied for by an adult.
My friend is now using my ticket, do I need to get the name changed? Please email [email protected], and we will be able to assist.
Where can I find stage times for all the acts? These will be announced closer to the date of the event and will be at www.feis1.com, so keep an eye out.
When can I arrive / when do I have to leave? The gates for the 2018 Feis open at 11am, with the music ending by license at 11pm.
I’m arriving by shuttle bus/car/coach/campervan/taxi – where will I arrive on site? The Feis is 25 minute walk from Lime St Station, mainline station.
What Facilities does the Guest/VIP ticket give you? The Guest Ticket gives you access to the Guest/VIP area, which will have its own bar, food facilities, toilets and an exclusive access to the seating area in front of the stage.
Are children allowed in the Guest/VIP area? Yes children are allowed if accompanied by an adult.
Are you still accepting acts for Feis Liverpool? Unfortunately the line up for the 2018 Feis is closed. Please send submissions for future reference to [email protected]
Will there be food in the guest area? Yes, there will be food carts and bars.
Can you bring in blankets and camping chairs? Blankets are allowed – Camping chairs not allowed nor are umbrellas.
Are there family tickets available? There are no family tickets available.
Can you take in food at the festival? Strictly no food or alcohol to be brought into the site of the event (except for dietary requirements). if found in possession they will be confiscated. There will be bars and food available on the site of the event. All stalls selling alcohol will be operating a strict Challenge 25 policy. If you are lucky enough to look 25 or younger, please make sure that you bring an acceptable form of identification, which includes:
Anyone found to be using identification that is not their own will result in the identification being confiscated and possible prosecution for both the owner and the individual fraudulently attempting to use it. On the spot checks will be in operation across the site for the duration of the festival so keep your identification on you at all times until you have been verified by a member of the Challenge 25 team.
Any open containers of alcohol will need to be disposed of before leaving the site.
Is there wheelchair access at the festival? The event is fully accessible for all, with a viewing platform.
Are there any disabled loos at the festival? Yes, disabled toilets will be located within the main festival area as well as the VIP area.
Can I enter and leave Feis whenever I want throughout the day? Unfortunately not. Once you leave the festival site you will not be allowed back in.
Can I buy a ticket on the day? If there is any left you simply head on over to one of the on-site ticket box offices and you will be able to purchase a ticket, this will be however be dearer than the advance ticket price.
Walk Up VIP Ticket: SOLD OUT
Cash or card payments will be accepted to purchase your ticket.
What times will the on-site ticket box office be open? 9am
Can I bring recreational drugs into the festival? No. Any person found to be in possession of unlawful drugs will be denied entry into the festival.
Where can I find the VIP area? The VIP area is located close to the main stage, Stewards and sign posts will be there to help along with a map of the site.
Can I enter and leave the VIP area whenever I want throughout the day? Yes you may.
FROM LIME ST STATION
If walking from Liverpool Lime Street Station, walk towards Church Street, before heading onto Lord Street. Continue onto James Street until you reach the bottom of the road and then turn right onto The Strand. Cross the road onto Strand Street and enjoy the delights of the Pier Head.
BY PUBLIC TRANSPORT
James Street station is just five minutes walk from the Pier Head and can be accessed directly via the New Brighton, West Kirby and Chester lines. MerseyTravel’s journey planner is a quick and easy tool to help you find a range of travel options, times and maps. Visit www.merseytravel.gov.uk
Leave the M6 at junction 21a and take the M62 towards Liverpool. Follow the M62, keeping directly ahead for the A5080. Continue on this road until it merges into the A5047, following signs for Liverpool city centre, Albert Dock and Central tourist attractions. Pier Head Ferry Terminal is also signposted from the city centre.
Address – Pier Head, Liverpool L3 1DP
Car parking is available near the waterfront and the Pier Head at Q-Park (Liverpool ONE, 35 Strand Street, Liverpool, L1 8LT).
1 FREE ACCESSIBILITY PERSONAL ASSISTANT PASS
Customers requiring assistance throughout the festival are entitled to one free pass for their Personal Assistant/Support worker. Please note that the customer requiring assistance must have a ticket.
In our commitment to make the Feis accessible to everyone, we may provide ticket holders that would be unable to attend without use of a personal assistant (PA), and are in receipt of one or more of the following, with a ticket at no additional cost for one PA:
• Middle or Higher rate DLA for care and/or mobility
• Receipt of Personal Independence Payment (PIP)
• Evidence of being severely sight impaired
• CredAbility Access Card – + 1 category requirement
• A recognised Assistance Dog ID Card.
Passes will be collected at the Feis when you present your matching ID upon arrival and are with your personal assistant. This will not be sent to you in advance, and we will not issue any PA passes without matching ID, so please remember to bring this with you to avoid disappointment! Personal Assistants will also be able to access the viewing platform if there is space available at the time.